How to pay your rent

If you’ve signed a tenancy agreement with the Department of Housing and Public Works, you must ensure your rent is paid 2 weeks in advance.

If you can’t pay your rent, please talk to Housing staff. Find your nearest office (PDF, 136KB).

You can pay your rent in several ways. This page has more information about these payment methods.

Rent Deduction Scheme

The Rent Deduction Scheme is an easy, electronic way to pay rent directly from your Services Australia (Centrelink) payment into your rental account.

The Rent Deduction Scheme is free to set up. You can also use the Rent Deduction Scheme to pay:

To pay your rent this way, contact your nearest Housing Service Centre and complete the Rent Deduction Scheme (RDS) Authority for Housing Payments form (PDF, 2 MB).

We will then arrange the rent deductions for you.

Payroll deduction is an easy way to pay your rent directly from your wages into your rental account.

To set this up, fill out a ‘Payroll deduction form’, which you can get from Housing staff or your employer.

You can pay rent through a direct debit from your bank account. This means your bank will automatically pay your rent to us for you.

We don’t charge any fees for this service, but your bank may charge you a transaction fee.

Your bank may also charge a dishonour fee if there isn’t enough money in your account to pay your rent.

To set this up, fill out the ‘Bank direct debit payment form’, which you can get from Housing staff.

Housing staff have EFTPOS terminals as a convenient and practical way to pay your rent.

Talk to Housing staff about this payment option.

Please talk to Housing staff if you have questions about paying your rent. Find your nearest office (PDF, 136KB).